Call Center Banker Client Services

Seeking an energetic and client-focused Call Center Bankers to join the Client Services team. This role is responsible for delivering an exceptional customer experience while handling a high volume of inbound and outbound client interactions via phone, chat, or video. The ideal candidate will have experience in financial services, personal banking, and contact center operations, with a proven ability to build relationships, resolve client needs, and identify opportunities to cross-sell or refer products.

QUALIFICATIONS

Experience in financial services required.

Experience as a Personal Banker or similar client-facing banking role managing high client volume.

Prior inbound outbound contact center experience (phone, chat, or video).

Proven sales, cross-selling, upselling, or referral experience in financial products.

Strong interpersonal and communication skills, with the ability to build trust quickly.

Ability to multitask and work effectively in a fast-paced, high-volume environment.

Proficiency with banking systems, CRM tools, and Microsoft Office Suite.

High school diploma required; Associate’s or Bachelor’s degree preferred.

U.S. Citizen or Green Card Holder?

This role will sit ONSITE out of Belfast, ME. Several Openings Several Shifts.

1st Shift (Monday, Tuesday, Friday & Saturday) from 9:00am to 8:00pm

2nd Shift (Monday, Tuesday, Wednesday, Thursday, Friday) from 11:30am to 8:00pm