Workforce Strategies Payroll Specialist

The Payroll Specialist within RKL Virtual’s HRIS team is essential for delivering accurate and timely payroll services to our clients. This role focuses on processing payrolls, managing prior balances during implementation, and integrating 401(k) filings. The Payroll Specialist acts as a primary contact for payroll clients and is responsible for a range of backend payroll functions, ensuring compliance and efficiency in all payroll-related activities.

Success

Factors

Responsibilities

Process client payrolls, ensuring accuracy, compliance, and timely delivery

Manage daily ACH transactions and maintain compliance with payment schedules and tax impounds

Actively participate client discovery, kick off and implementation calls and perform analysis of client needs

Conduct new hire reporting procedures in both iSolved and the state website, possibly having to research and register on the clients behalf

Register clients for state accounts, such as Unemployment and state tax registration

Perform client onboarding activities, including adding client, employee, and wage information into iSolved

Handle prior balance entries and reconciliations during the implementation of new payroll systems

Integrate 401(k) contributions and manage related reporting and compliance

Conduct backend new hire reporting and process ACH payments

Monitor the payroll inbox and respond to client inquiries and requests

Provide support to the HRIS specialist team in troubleshooting client payroll issues and HRIS-system issues

Participate in client discovery and implementation meetings, offering insights and analysis

Collaborate on data collection and template creation for client information imports

Audit and reconcile imported data to ensure accurate parallel payroll runs

Troubleshoot and test errors within the payroll system, ensuring data integrity

Analyze client data submissions for HRIS system translation and optimization

Support internal and external client training, provide demos, and ensure ongoing client satisfaction

Assist with insurance and workers' compensation audits by gathering necessary information

Participate in iSolved trainings and contribute to the documentation of payroll processes

Any other duty as needed to drive to the vison, fulfill the mission, and abide by the values of this organization

People Management and

Relationships

Serve as a primary payroll contact for clients, establishing trust and ensuring that their needs are met with professionalism

Work collaboratively with team members, maintaining open communication and providing updates on payroll processing and troubleshooting statuses

Engage in a supportive role, assisting colleagues with knowledge sharing and contributing to a team-oriented environment

Business

Growth

Support the expansion of payroll services through excellent client service and participating in demonstrations that showcase the team’s HRIS capabilities

Contribute to the acquisition of new clients by ensuring seamless payroll integrations and supporting the client onboarding process

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required

Knowledge,

Skills,

and/or

Ability

Understanding of payroll processing, including tax regulations, timing considerations, and special pay scenarios (e.g., bonuses, special pay runs)

Proficiency in HRIS platforms (iSolved preferred) and familiarity with third party vendors for data analysis and reporting

Excellent communication skills, with the ability to effectively interact with clients and colleagues

Detail-oriented with a strong focus on accuracy and quality control in all aspects of payroll

Proficient in all Microsoft Office applications and Zoom

Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly

Education, Experience and Certifications

Associates or Bachelor’s degree in accounting, finance, HR, or a related field, with a strong emphasis on payroll and tax regulations

Minimum of 2 years of experience in payroll and payroll taxes

Certified Payroll Professional or Fundamental Payroll Certification preferred

Must have a valid driver’s license

Essential Functions

Ability to work in a stationary position and use a computer for extended periods of time

Adequate manual dexterity to operate standard office equipment such as computers, telephones, and printers

Capability to read and understand information presented on a computer screen and in written documents

Must be able to communicate effectively with clients and team members in person, over the phone, and through electronic correspondence

Flexibility to attend in-person meetings or training sessions as required, which may involve travel and overnight stays

Ability to accommodate a flexible work schedule, including potential for work outside of standard business hours to meet client needs

Ability to lift 20 lbs

Ability to bend, kneel, twist, or reach out

This job description is subject to change at any time and employee will be given additional responsibilities as assigned

Salary Range:$20.00 - $30.00

R1324