Referral Coordinator

Job Description

Description:

Summary of Responsibilities - Coordination of insurance referrals for patients’ upcoming visits and procedures.

Job Classification: Category III – No employee has occupational exposure to blood borne pathogens.

Reports to: Office Manager

Responsibilities - The duties and responsibilities of the Referral Coordinator include, but are not limited to:

Data entering and scanning patient referral information.

Contact primary care physicians, patients and in office departments and providers to obtain information necessary to schedule procedures and office visits.

Enter all demographic information provided into EMR system Allscripts. Create new patient charts.

Distinguish the type of services that are needed – ASAP verses screening verses office visit verse open access.

Mailing/faxing responses/letters to referring offices.

Document all information completely and thoroughly in patient’s chart

Text message appointment options to patients utilizing Artera texting app.

Document patient status post appointment to a no-show status and notify appropriate parties involved.

Discharge patient via certified letter from practice after following proper protocol and steps involved with notifying patient, PCP and usual provider in office.

Be of service for hospital booking sheet documentation upon patient being scheduled at hospital through OA process.

Be of service for printing prep instructions for procedures scheduled for OA department and address envelopes as needed.

Complete tasks timely, completely, and correctly.

Regular interaction with referring provider offices

Works cooperatively with all other employees in and out of the office.

Other duties as assigned.

Physical Activities and Requirements

Repetitive hand movement due to extended computer use

Sitting for long periods of time

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Benefits:

401(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Vision insuranceRequirements:

Education: High School Diploma

Experience: Prefer Medical Referral Experience and or Allscripts EMR system

Training: On the Job Training

Skills:

Organization and good communication

Knowledge of medical terminology a plus

Willingness to travel if needed

Full-time