Guest Relations Agent

We are looking for a Guest Relations Agent to join at a luxury 5-star hotel in Doha, Qatar. The ideal candidate is friendly, professional, and passionate about delivering outstanding guest experiences.

Responsibilities:

Welcome guests and manage check-in/check-out

Handle guest inquiries, complaints, and service requests

Promote hotel services and coordinate with departments

Maintain a clean and organized front desk and lobby

Assist with reservations and process payments accurately

Requirements:

Experience in a hospitality role preferred

Strong communication and problem-solving skills

Ability to work under pressure in a fast-paced environment

Proficient in MS Office and hotel systems

Fluent in English; other languages are a plus

Professional appearance and willing to work in Qatar

Salary and Benefits:

Salary: QAR2,900

18 Annual Leaves, Public Holidays, Birthday Off

Annual ticket allowance

Meals, Uniform and Transport Provided

Accommodation: Barwa Madinatna