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Administrative Support

Company:
Workbox Staffing
Location:
Grand Rapids, MI
Posted:
September 01, 2025
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Description:

Job Description

Weekend Administrative Support - Kentwood, MI

Come work at one of the largest logistics companies in the area!

Preferred Qualifications:

Answer and direct phone calls .

Communicate clearly with other facilities

Manage email flow

Manage appointment schedule- manage inbound loads, verify appointments for proper delivery address and products

May need to coordinate trailer offloads so product is received in a timely fashion to meet deadlines

Check in and out over the road drivers and shuttle drivers, verify paperwork is accurate

Receive and ship loads at the customers direction

Reject trailers and Dispatch carriers

Data entry

May need to complete switch list

Seal trailers

Complete bill of lading (BOL) for outbound material

Process receipts

Respond to customer inquiries

Proactively provide information to customers when issues occur

Process, sort and distribute inbound and outbound paperwork

Create orders and spreadsheets

Keep proper record of process over the road shipments

Photocopy, scan, file and or fax documents

Knowledge of applicable software: Maves, SAP, Yardview, AX, Excel, Word

Assist forklift operator by making labels, re22's, and getting scan numbers

Complete receipt processing

Follow up with late appointments and problem solve

Prepare for audits

Preferred Skills:

Must have previous office experience

Follows instructions, policies, and procedures, responds to management direction.

Ability to multi-task in a fast-paced environment effectively.

Ability to communicate in a positive and professional manner

Ability to adapt to changes in the work environment while managing competing priorities

Workbox Staffing is hiring Administrative Support in Kentwood, MI. The administrative support position is responsible for the clerical duties necessary in shipping and receiving operations which can include: phone calls, emails, processing paperwork and filing. You will also be responsible for maintaining positive customer relationships and handling customer issues with speed and professionalism. You will need to have knowledge of several computer software applications including, but not limited to; SYNAPSE, MAVES, SAP, AX, Word, Excel and Yardview trailer tracker, which is critical to data entry, keeping the flow of material moving efficiently in and out of the warehouse, and troubleshooting customer related problems. You will also be responsible for coordinating truck placement with drivers and providing accurate paperwork to forklift operators to coordinate material movement. Support personnel must be able and willing to help out where necessary to prevent warehouse issues. This reputable company wants permanent employees!

Let’s go to work! Apply online today or call our office at !

Equal Opportunity Employer

Full-time

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