Epic Analyst (Information Technologist 1)

Schedule: Full-time

What you’ll do at OhioMHAS:

The Epic Analyst – Grand Central is responsible for the implementation, support, and optimization of Epic’s Grand Central module, which manages patient movement, admissions, discharges, transfers (ADT), and bed management across the behavioral health hospitals. This role serves as a bridge between IT, clinical operations, and patient access teams to ensure smooth, efficient, and accurate patient flow throughout the continuum of care. The analyst plays a critical role in supporting registration, throughput, and operational efficiency in alignment with agency goals and regulatory standards

Key Responsibilities

Configure, build, test, and maintain Epic Grand Central components, including ADT workflows, bed planning, transport, and patient status management.

Collaborate with patient access, bed management, clinical operations and IT teams to design and optimize workflows for patient movement.

Maintain integration between Grand Central and other Epic modules (e.g., Cadence, ClinDoc) and third-party systems.

Monitor and troubleshoot ADT interface issues and ensure data integrity across connected systems.

Support compliance with regulatory and agency policies related to patient status, location tracking, and throughput.

Participate in Epic upgrade projects, regression testing, and change control processes.

Develop reports and dashboards to support operational performance metrics.

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #30 on the OCSEA Pay Range Schedule. Normal working hours are Monday-Friday, 1st shift. This position is located within our James Rhodes State Office Tower at 30 E. Broad Street, 33rd Floor, Columbus Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Position Qualifications

Alternative 1:

2 courses in computer science or information systems.

OR

6 mos. combined work experience in any combination of the following: computers &/or electronics and/or telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre determined methods on basic hardware or software including experience providing customer support.

OR

The equivalent of minimum class qualifications for employment noted above.

Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.

*Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

Epic Grand Central certification.

Solid understanding of hospital operations, patient access, and bed management workflow.

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Primary Job Skill: Desktop Support

Technical Skills: Information Technology

Professional Skills: Critical Thinking; Customer Focus

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.