Engineer Field Service I

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Job Purpose

To provide technical support to installation, commissioning and after sales of company products.

To explore more service potential and achieving service target in the assigned area/business.

Provide product technical training for customer and distributors.

Key Accountabilities

To achieve sales/service target for the assigned area.

Propose service maintenance plan and parts replacement for Donaldson equipment to ensure optimal performance and safe operation.

To provide technical support for equipment installation and training for customer mainly on compressed air purification system and dust collector system.

To perform commissioning work, on-site preventive maintenance servicing, troubleshoot and breakdown calls (on-site or remotely).

Ensuring customer satisfaction – developing and maintaining strong relationship with customer.

Prepare service report, proposal and quotation for service activities performed.

Key Qualifications & Requirements

Education Qualification:

B.S. in Engineering – Preferably with a Focus on Mechanical or Marine Engineering

Technical Competence & Skills:

Refrigeration system

Basic electrical skill

Compressed air system

Well versed in MS Office software

Leadership Competence:

Strong analytical and troubleshooting skill.

Good communication skill, verbal and written.

Responsible and good time management.

Relevant Experience:

More than 3-year working experience in industrial technical selling/servicing.

Servicing chiller, refrigerant dryer, desiccant dryer.

Others (% of travel, language, etc.):

Travel within Indonesia (Sumatera, Sulawesi) 20-30%.

Bahasa Indonesia and English.

Valid driving license.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

JR-24424