Mail Inserting Operator

Job Description

BC Forward is looking for Mail Inserting Operator in Getzville, NY 14068

Position Title: Mail Inserting Operator

Location: Fidelis Care, 480 Crosspoint Parkway, Getzville, NY 14068

Anticipated Start Date: 09/01

Expected Duration: 3 months

Job Type: Contract with possible extension

Pay rate: $18.00/hr on W2

Need: 1+ year of experience operating mechanical inserters in a mail production facility; USPS postal regulations experience strongly preferred.

Position Summary

Position Purpose:

Operate and maintain an inserter to produce mail pieces and prepare mailing for the Post Office. Inspect pieces during production and make adjustments to keep machines running.

Education/Experience:

High school diploma or equivalent required.

1+ year of experience working in a mail production facility operating a mechanical inserter.

Experience with USPS postal regulations strongly preferred.

Responsibilities:

Produce mail pieces using automated inserting technology.

Operate folding machines, cutters, and bindery equipment.

Operate machines that insert printed matter (letters, booklets, etc.) into envelopes.

Maintain equipment per the provided maintenance schedule.

Maintain optimal productivity levels.

Ability to lift up to 50 lbs. and stand for extended periods.

Daily Schedule & Training:

Schedule: 6:30 AM – 2:30 PM EST, Saturday–Wednesday shift (Thursday/Friday off).

Note: If a holiday falls on Thursday or Friday, days will rotate.

Training: Follows regular shift hours. Includes Centene University courses and shadowing until the operator is fully prepared.

Story Behind the Need – Business Group & Key Projects

Role will work with multiple health plans including Fidelis, ICS, and more.

This request fills a position vacated by FTE Imrana Khan and most recently held by contingent worker Michael Kauffman.

Position is part of the weekend and holiday coverage team.

Typical Day in the Role

Operate mail production equipment to insert output into envelopes, ensuring compliance with HIPAA standards.

First Day: Tour of operations and facility, Centene University trainings, and shadowing with operators.

Work environment: Loud—most team members use earbuds or headphones.

Interaction: Collaborative but independent work rhythm with focus on quality and efficiency.

Compelling Story & Candidate Value Proposition

Small, supportive team with a down-to-earth and laid-back culture.

Comfortable dress code.

Unique opportunity to gain experience in mail production within a healthcare organization.

Exposure to multiple health plans, contributing to operational excellence.

Candidate Requirements

Education/Certification:

High school diploma or equivalent required.

Experience:

Must-haves: Manufacturing or retail experience.

Nice-to-haves: 1+ years of mail production experience, troubleshooting machine issues, and USPS postal regulation knowledge (strongly preferred).

Disqualifiers:

None specified.

Performance Indicators:

Bi-weekly 1:1 check-ins.

Productivity and quality metrics.

Best vs. Average Candidates:

Top candidates demonstrate reliability, strong attention to detail, and machine troubleshooting skills.

Top 3 Must-Have Skills (Stack-Ranked)

Ability to lift up to 50 lbs. and stand for long periods.

Strong attention to quality and detail.

Effective time management.

Candidate Review & Selection

Projected Hiring Manager Review Date: ASAP

Number & Type of Interviews: 1 interview via Microsoft Teams (camera on).

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Full-time