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GAC Associate Account Manager

Company:
Smollan SADC
Location:
Zambia
Pay:
Market Related
Posted:
August 21, 2025
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Description:

Job Summary

This role is within the Sales Department of Epson Europe B.V. and is responsible for the account management of

selected re-seller / retailers accounts and managing relationships with key clients to increase sales of Epson

Consumer Print products in Zimbabwe.

Key Responsibilities

General

Be first point of contact for all retailers / resellers (T2) in Zimbabwe for consumer print business

Manage selected reseller accounts (T2)

Engage with local Distributors (T1) (sellout focused responsibility)

Demonstrate the full range of Epson CP for resellers & SMB end users via workshops

Track Epson’s price/features/value propositions and compare to those of key competitors

Promotions launch for retailers & resellers (T2) with the support of Distribution & Breadth Account Manager

Grow and develop new reseller accounts within defined territory.

Support

Take ownership of issues as they arise, ensuring that they are resolved or that responsibility for the issue is

taken up by a colleague who is better placed to ensure resolution

Day to day proactive managment of selected reseller accounts

Assist marketing team with campaign fulfilment

In store merchandising and display of Epson Consumer Print product.

Reporting

Documentation & reporting of inbound & outbound sales calls

Recording of all sales demo activity & track sales results

Co-ordinate specialist promotions and sales registration programmes

Own & achieve an annual revenue sales target

Document learning on monthly basis & track development towards account manager rolle.

Knowledge, Skills and Experience

Computer literate Microsoft Office

Excellent communication skills (telephone, written and face to face) with a desire for full sales role

Attention to detail and desire to follow issues through to closure

Confident, resilient, ambitious, inquisitive and a “can do” attitude

Team Player who can work with all levels of the business

Ability to think on your feet and adapt to unexpected situations

Scope

Budget Responsibility: NO

Direct Reports: NO

Competencies

Planning for Success Analyses and segments market to identify new high potential opportunities, gathers

data to qualify out low potential opportunities. Understands vertical market / customer

requirements and puts plans in place to maximise opportunities.

Communication Skills

Sales Approach

Analysing & Interpreting

Negotiating

Working Relationships

Working with the Consumer Print sales team, particularly the Account Manager, Distribution Manager, Sales

Manager, Telesales and Marketing Specialist. Daily interaction with resellers & retailers.

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