Visitor Services Representative, Seasonal, Assiniboine Park

Working Title: Visitor Services Representative, Seasonal, Assiniboine Park

Employment Status: Seasonal

Starting Hourly Rate: $15,91 per hour

Address: 55 Pavilion Cres Winnipeg MB R3P 2N6

New Hire Schedule: Flexible schedule, including weekdays, evenings, weekends, and holidays.

Important Information:

1 year experience in a customer service position is preferred.

We are seeking enthusiastic Visitor Services Representatives who will work within our various customer services outlets in Assiniboine Park, including the Zoo, Pavilion and the spectacular landmark of The Leaf. Visitor Services Representatives will ensure extraordinary member and visitor experiences by directly selling offerings and services to visitors in person and by telephone. Visitor Services Representative will work diligently to provide warm, friendly, and attentive service.

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

Maintains customer relationship by responding to inquiries; documenting actions.

Essential Duties and Responsibilities:

Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.

Record customer inquiries by documenting inquiries and responses in customers' accounts.

Improve quality service by recommending improved processes.

Replenish products and supplies to ensure in stock conditions at all

Communicate with the management team regarding customer requests and vendor-related concerns.

Qualifications:

Think you have what it takes to be one of our Customer Service Associates? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

Previous experience in customer service and retail is an asset.

Able to multitask and work independently and in a team setting.

Able to work in a past face environment.

Able to stand on feet for long period of time.

Friendly and warm.

Demonstrates positive attitude.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.