Hotel Manager

Job Description

Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business.

$50,000 - $55,000 yearlyResponsibilities:

Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized

Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities

Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success

Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality

Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them

Lead hotel operations with a focus on guest satisfaction, team development, and profitability

Monitor and manage daily performance across all departments

Maintain brand standards and ensure compliance with all franchise and operational requirements

Oversee budgeting, forecasting, payroll, purchasing, and expense controls

Hire, train, coach, and retain team members, creating a positive and productive work environment

Handle guest concerns quickly and professionally

Coordinate with the management company on reporting, strategy, and support needs

Ensure the property is clean, well-maintained, and operating at peak efficiencyQualifications:

Demonstrate excellent organizational skills, communication skills, and problem-solving skills

Must have at least 5 or more years of experience in the hospitality field

Must have a strong focus on putting the guest first with exceptional customer service experience

A proven record of experience managing a team, preferably in the hospitality field, is required

This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred

Minimum 3 years of hotel management experience, preferably with a branded limited or midscale hotel

Proven ability to lead and manage hotel operations, including front desk, housekeeping, maintenance, and breakfast

Strong financial skills, including budgeting, forecasting, labor management, and cost control

Experience with Choice Hotels systems (preferred but not required)

Excellent communication, organization, and problem-solving skills

Ability to recruit, train, and lead a high-performing team

Comfortable working independently with ownership and management company oversight

Hands-on leadership style with a willingness to step in wherever needed

Familiarity with online reviews, OTA channels, and guest recovery best practices

Able to work flexible hours, including weekends and holidays, as needed

About Company

Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences. Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.

Full-time