Job Description
Benefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Health insurance
Cassie Erschen - State Farm Agent is a trusted insurance provider committed to delivering excellent service to our clients. We are looking for a friendly and organized Telemarketer to join our team. This role is perfect for someone who enjoys customer interaction, is detail-oriented, and is comfortable with both administrative and outbound call tasks.
If you're looking for a dynamic role that combines customer service responsibilities with engaging phone outreach, wed love to hear from you!
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Handle incoming inquiries and maintain accurate customer records.
Make outbound calls to prospective and existing clients, introducing them to our insurance options.
Engage in friendly, informative conversations to identify potential customer needs.
Provide excellent customer service and follow up on inquiries.
Assist with administrative tasks and office projects as needed.QUALIFICATIONS:
Previous experience in a telemarketing or customer service role preferred.
Strong communication and interpersonal skills.
Highly organized with the ability to multitask.
Comfortable making outbound calls and engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM software.
Full-time