Program Administrator 1

Schedule: Full-time

Ohio Department of Public Safety - Ohio Traffic Safety Office

Report In Location - 1970 W Broad Street, Columbus 43223

What You'll Do As A Program Administrator 1 with the Online Driver Training Programs:

Within the Ohio Traffic Safety Office (OTSO), provide program direction by relieving superior of non-routine administrative duties pertaining to Online Driver Training Programs:

Manage the driving school audit review project by tracking, assigning, reviewing, & following up on all submissions from field staff & administrative teams

Manage the online program review project by initiating contact, communicating with stakeholders, pulling records, reviewing documents for compliance, reviewing & documenting student training records, tracking violations, & making appropriate decisions as to the follow-up of any violations &/or discrepancies;

Communicate with the public, agencies, organizations, &/or stakeholders through multiple forms of communication method (e.g., emails, letters, face-to-face, etc.);

Monitor & assist with enterprise & instructor applications & renewals;

Monitor & review all vehicle inspections & update the system of record accordingly; Communicate with stakeholders, field staff &/or Licensing & Commercial Standards (LCS) to ensure accuracy & follow up with any inspection failures;

Assist field & administrative staff in conducting program reviews;

Serve as a liaison between administrator & subordinates; Transmit decisions & directives regarding program rules & operating procedures;

Manage, track, update, & create driver training forms;

Review online courses for content compliance & communicate with applicants on discrepancies with content;

Coordinate educational courses by identifying locations, scheduling sessions, managing logistics, & assisting in the preparation of course materials;

Formulate & implement program policy & operational procedures (e.g., research, develop, & implement new policies, procedures & best practices; communicate policy updates to all stakeholders; make recommendations & modifications to facilitate end user compliance; provide technical advice to aid director in decision making);

• Manage communications via email inbox & phone;

• Monitor, track, & disseminate driver education materials as requested by the public & our stakeholders;

• Track, monitor & ensure compliance with the approved American Automobile Association (AAA) curriculum; Ensure updates are applied & lesson plans are specific to Ohio;

• Manage policies & make updates for improvements or regulatory changes;

• Attend educational courses to provide support as needed;

Perform other duties as assigned.

Option 1

36 mos. trg. or 36 mos. exp. in business administration, management science or public administration.

Option 2

-Or completion of undergraduate core program in business administration, management science or public administration;

AND 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact.

Option 3

-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file - Online Driver Training Programs;

AND 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact.

-Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Program Management