Indoor Sales Coordinator

Remote Employee BPO has an outstanding opportunity for you!

Role: Indoor Sales Coordinator

Compensation: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential

Work Schedule: 5-day work week, 9:00 a.m. to 6:00 p.m. Philippine Time

Work Setup: WFO (Office-based)

Job Duties and Responsibilities:

Responding to inquiries: Handling incoming calls and emails from potential and existing customers, addressing their questions, and providing product information.

Quoting and Sales Documentation: Preparing and sending out sales quotations, processing sales orders, and potentially generating invoices.

Customer Relationship Management: Building and maintaining strong relationships with customers, potentially through follow-up calls and communication, to ensure customer satisfaction and encourage repeat business.

Order Fulfillment and Follow-up: Monitoring the progress of customer orders, expediting fulfillment, and ensuring timely delivery.

Problem Solving and Complaint Handling: Addressing customer complaints, providing appropriate solutions, and ensuring resolution.

Communication Skills: Verbal and written communication skills are essential for interacting with customers effectively.

Sales Skills: A basic understanding of sales techniques and the ability to identify and pursue sales opportunities is beneficial.

Record Keeping: Managing databases, updating records, and preparing reports

Any other ad hoc administrative.

Qualifications:

Good to have English and Mandarin speaking

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.

Attention to Detail: Accuracy is important for tasks like data entry and record keeping.

Willingness to follow the Singapore calendar.

HMO with 2 Free Dependents

Free Meals

Free Uniform

12 SIL

Government-Mandated Benefits (SSS, Philhealth, PagIBIG, TIN)

Php 1500 Rice Allowance

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