Product Manager Payments Credit Risk

Description

The Payments Credit Risk Dashboard Product Manager is responsible for designing, maintaining, and enhancing dashboard solutions that provide comprehensive visibility into credit trends and emerging risks associated with Automated Clearing House (ACH) transactions, wire transfers, overdraft services, and credit card activity at the customer and portfolio level. This position will be part of the Commercial Bank Segment Risk team but will have responsibility for managing this effort across the Enterprise, with specific coordination with Consumer and Regional Banking, Treasury Management, Data Governance, and Technology teams. This position is ideal for an individual with a passion for data-driven credit risk management in a rapidly evolving payments landscape. The successful candidate will shape the way the organization understands, monitors, and mitigates non-lending credit risk.

Duties and Responsibilities:

Serve as the primary owner of all dashboard reporting related to non-lending credit risk across payment channels such as ACH, wires, and overdraft activities and credit card activity.

Lead the design, development, and continuous improvement of dashboards that capture key metrics, trends, and risk exposures in a collaboration with key stakeholders across the Enterprise (Commercial Banking, Consumer & Regional Banking, and Treasury Management)

Oversee and validate data sources required for dashboard reporting, ensuring data integrity and consistency across all non-lending credit risk metrics.

Analyze large volumes of transactional data to identify emerging risks, patterns, and opportunities for enhanced oversight.

Develop and maintain a suite of key performance indicators (KPIs) and key risk indicators (KRIs) specifically tailored to defined transaction activities.

Prepare both regular and ad hoc reports that detail credit risk exposures, analyze trends, highlight significant deviations from established thresholds, and present these findings clearly to senior management, risk committees, and cross-functional teams.

Facilitate cross-segment working groups focused on aligning and prioritizing reporting enhancements.

Maintain written procedures and documentation for dashboard reporting processes, ensuring transparency and auditability.

Develop and manage oversight strategies related to the use of dashboard reporting, including periodic reviews of effectiveness and alignment with the organization's risk appetite.

Act as the central point of contact for dashboard reporting inquiries related to non-lending credit risk.

Coordinate with technology teams, data management personnel, and operational business units to ensure seamless data flow and dashboard performance.

Basic Qualifications:

7+ years of product management experience

Bachelor's Degree

Preferred Qualifications:

Demonstrated ability to foster a high degree of collaboration across cross-functional teams, serving as a key partner in building consensus and driving strategic decisions.

Proven expertise in leveraging industry-leading tools such as Tableau and Power BI to design, enhance, and maintain dynamic dashboards, ensuring insights are actionable and scalable.

Self-starter with a track record of proactively building and evolving reporting programs from the ground up, including the development of robust data validation methodologies to ensure data integrity and accuracy.

Strong understanding of payment systems, transactional risk, and the regulatory landscape surrounding non-lending credit risk.

Exceptional written and verbal communication skills, with the capability to translate complex data sets into clear, actionable business intelligence for diverse audiences.

Experienced in managing competing priorities and leading cross-functional initiatives to successful, timely completion.

Analytical and strategic thinker, passionate about uncovering trends, championing continuous improvement, and adapting reporting solutions to meet evolving organizational and regulatory needs.

High attention to detail is paired with a commitment to data accuracy and the rigorous validation of inputs and outputs.

Adept at project planning, program development, and executive-level presentation, with advanced proficiency in MS Word and Excel and familiarity with Tableau and Power BI as an end-user

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)Yes

Workplace Type:Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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