Assistant Service Manager (ASM)

Job Description

Now Hiring: Assistant Service Manager (ASM) – Avon Lake Chrysler Dodge Jeep Ram

Great Career Opportunity!

About the Role:

Avon Lake Chrysler Dodge Jeep Ram is growing, and we’re looking for a motivated Assistant Service Manager (ASM) to help lead our service drive! This is a fantastic opportunity for someone with previous automotive who thrives in a fast-paced environment and is ready to grow their career in a well-established dealership.

What You’ll Do:

Greet and check in service customers with professionalism and a positive attitude

Communicate service recommendations and repair needs

Help organize and manage rental and loaner vehicle logistics

Act as a liaison between technicians and customers, providing timely updates

Handle follow-ups and support phone inquiries

Ensure smooth vehicle drop-off and pick-up processes

Assist with administrative and operational tasks to support the service team

What We’re Looking For:

Prior experience in a dealership or service-related role preferred

Excellent communication and customer service skills

Strong organizational skills with attention to detail

A team player who thrives in a dynamic environment

Must have a valid driver’s license and clean driving record

Why Join Us?

Highly competitive pay plus top tier benefits

Supportive team culture with on-the-job training and advancement

New ownership is on-sight daily creating an amazing work environment

We recognize and reward top performance

Take the next step in your automotive career.

Full-time