Customs Entry Writer

Job Description

Entry Writer / Data Entry & PGA Specialist

Location: Schaumburg, IL Full-Time ️ Logistics

Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer, where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients.

What You’ll Do

Responsibilities:

Review and organize import files to ensure all information and documentation is accurate and complete.

Communicate with Customer Service when additional documents or information are needed from clients.

Classify documentation based on operations system data and follow client-specific SOPs.

Support the Import Manager with classification and compliance needs.

Research and provide HTS or product codes when missing, ensuring accuracy for future use.

Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.

Immediately notify clients when FDA exams are required (document or merchandise).

Prepare and annotate delivery orders with FDA release status.

Issue written instructions to carriers/steamship lines when shipments must be held for release.

Ensure shipments are properly released once clearance is completed.

Pass completed files to Post-Entry team for final assembly.

Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.

Correct bill of lading and related errors promptly.

What We’re Looking For

High School Diploma or GED required.

3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).

Experience with CargoWise One preferred; QuestaWeb a plus.

Strong knowledge of U.S. and international geography (countries, cities, ocean ports).

Proficiency in Microsoft Outlook, Word, and Excel.

Ability to work independently while delivering top-quality customer service.

Excellent attention to detail, organization, and multitasking skills.

Strong written and verbal communication abilities.

Why You’ll Love Working Here

We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) – 100% employer-paid, plus $1,000 annual employer contribution

Short-Term Disability Insurance – 85% of base pay

Long-Term Disability Insurance – 60% of base pay

Life Insurance & AD&D Coverage – $25,000 each

401(k) with Profit Sharing (annual contribution if eligible)

Paid Time Off (PTO) for work-life balance

Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!Company Description

About Our Company

We are more than just an international logistics provider—we are a proudly independent, innovative leader in supply chain solutions and global trade compliance.

With a commitment to excellence, we offer exceptional opportunities for career advancement and personal development in both trade compliance and business development. Our mission is clear: to deliver the highest standard of customer service, competitive pricing, and value-added services that truly set us apart in the industry.

What distinguishes us is not only what we do, but how we do it—with integrity, efficiency, and a forward-thinking approach that drives success for our clients and our team.

Full-time