Job Description
In 1952, Columbus Equipment Company was founded by Bill Early, who was known around the world as a legend – a true innovator in the heavy equipment industry. Recognized today as Ohio's Dependable Dealer, the company's commitment to employees and unmatched reputation for product support excellence extends across the State of Ohio, as well as the Midwest region.
Remaining a family owned business, Columbus Equipment has expanded into ten locations and continues to be committed to being the best—the best equipment, the best product support, the best customer service, and the best overall experience when it comes to purchasing heavy equipment.
We realize that our employees are our most important resource, and that our customers are our most important asset. At Columbus Equipment Company, our customers are our first priority, and we are looking to add team members that will help us build partnerships that will foster success.
Whether you're looking to embark upon a new career or bring a wealth of experience to the table. Columbus Equipment Company is offering attractive benefit packages and compelling career tracks to those in search of a position within our company including, but not limited to:
Health dental and vision insurance
401K
Vacation and PTO
STD, Life, and Disability Insurance
Paid Holidays
Tailored Training
Tuition Assistance/Reimbursement
Succession PathwayResponsibilities and Duties
Build meaningful relationships with our Sales and Product Support teams, as well as our vendors.
Work with corporate sales management team to track, assign, and coordinate the logistics of new equipment purchases, with an emphasis on clear communication to all involved parties.
Review, plan, and execute routine stock attachment inventory purchases.
Process new equipment invoices and work with sales management to outline and prepare retail invoice pricing structures.
Prepare business performance reports by account as scheduled or requested. Gather research and related data for the purpose of supporting the Sales and Product Support Teams.
Manage and upkeep of internal quoting software and related sales tools.
Review internal asset movement and follow up with branches as needed to secure correct and timely documentation.
Provide excellent customer service and support for our customers, both internal and external. Respond to customer inquiries courteously and efficiently via phone, email, chat, or other means of communication.
CRM database management
Other projects and tasks as assignedQualifications
Associate's degree or further education preferred
Experience in a client-focused organization with daily duties focused on customer service and/or inside sales
Previous Salesforce and/or CRM experience preferred
Excels in building positive working relationships
Superior communicative, quantitative, and qualitative analytical skills and proven experience
Ability to solve problems and communicate effectivelyPhysical Requirements
Must be able to adhere to prolonged periods of sitting at a desk and working on a computer
Must be able to speak and write English fluently, and hear to communicate
Must be able to lift items up to 20 pounds occasionally
Perform in an office environment, but may require light travel to customers offices, event locations, manufacturers, or construction job sites.
Full-time