Operations Lead Specialist Reconciliation & Analysis

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years

Join us as an Operations Lead Specialist Reconciliation & Analysis

Brown Brothers Harriman is currently recruiting Operations Lead Specialist Reconciliation & Analysis. The Ops Lead Specialist R&A is responsible for assisting the supervisor with enhancing the productivity of the unit in reconciling the books and records of BBH & Co. clients for all security positions and cash. The individual is a subject matter specialist typically dealing with complex issues as they relate to the Reconciliation & Analysis unit and has direct contact with internal operating/client service teams to assist in issue resolution and to ensure quality of department deliverables. This individual will exhibit leadership traits commensurate with supervision and will be relied on for training of all junior staff.

Some of your key responsibilities include:

Ensure daily output standards for both quality and timeliness are met through quality oversight of BBH activities

Coordinate control/production related activities

Coordinate intraday and end of day prioritization and reconciliation of daily work/proof and control

Maintain a solid understanding of client's normal cash practices and deadlines

Research and resolve all client cash inquiries in accordance with R&A procedures and controls

Provides and understands the daily, weekly and monthly reports that are distributed to the internal and external clients

Communicates with the various internal clients on any items which are out of standard via phone, email and face to face periodic meetings to ensure all aged items are being worked on through resolution. Communicates professionally and constructively to effectively resolve any security exceptions in order to minimize risk and exposure

Responds to complex inquiries in a timely manner

Work closely with Transfer Agency, Mutual Funds, and Custody to foster strong working relationships

Act as a quality checker for your colleagues

What we offer:

To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

Contracts for an indefinite period, from day one

Private medical care

Life Insurance

Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

Professional trainings and qualification support

Wellbeing Program

Online Social Fund benefit platform

Social, sport and integration events

Onboarding Program for new hires

Desired Qualifications:

BS/BA Degree, and/or equivalent work experience

2+ years of professional experience, financial services background preferred

Ability to work quickly and accurately

Strong aptitude for numbers and accuracy on tasks completed

Desire to provide superior client service

Working knowledge of global cash is plus

Ability to prioritize assignments and work quickly and accurately

Comprehensive working knowledge of Excel

Technical proficiency in internal and/or web-based systems a plus

Analytical ability

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

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