Sales Optimization - Senior Product Associate

Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate within the Sales Optimization team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. This role supports the JPMorgan Private Client line of business within the Consumer Bank (CB).

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

Considers and plans for upstream and downstream implications of new product features on the overall product experience

Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Writes the requirements, epics, and user stories to support product development

Drive product development by leveraging user research and metrics

Collaborate with cross-functional teams to align product strategies

Utilize customer feedback to innovate and improve offerings

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area

Proficient knowledge of the product development life cycle

Experience in product life cycle activities including discovery and requirements definition

Developing knowledge of data analytics and data literacy

Strong presentation, documentation, and communication skills

Ability to work in cross matrix environment

Demonstrate experience in product development within sales and finance

Exhibit strong analytical skills for data-driven decisions

Communicate effectively with cross-functional teams

Preferred qualifications, capabilities, and skills

Experience in Salesforce

Knowledge of agile methodologies

Prior experience partnering with Legal, Risk and Compliance partners to ensure product deliveries & controls

Experience in Jira and/or Jira Align