Service Logistic Coordinator

Job Req ID: 26426

Essential Duties and Responsibilities:

Export

Submitting forecast for service parts demand

Working with WH and buyer for parts availability/readiness

Preparing/releasing parts stocking shipment to APAC depot

Preparing related additional shipping document/declarations

Deal with potential import issue

Monitor and maintain inventory stock levels for service spare parts

Reviewing/processing invoices and purchase requests for service spare parts

Yearly cycle count for in-house inventory and also overseas depots inventory

Import

Routine administrative work including data entry/maintenance

Billing only RMA application

Managing the defective parts return from customer to depot and from depot to SMC

Receiving issue verification with RMA team

Holds weekly team meeting for unclose RMA follow up

Other

Document and improve processes for inventory control

Work with 3PL partners to resolve logistics issues and discrepancies

Assist Solution PM in the review of service contracts and propose proper service offering

Participate in the preparation of schedules and analysis of service setup and support

Assis the team in preparing the service reports and follow up with customer support issues

Qualifications:

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade or a related field.

Experience: 3 years(or more) of experience in supply chain coordination, logistics, or inventory management.

Skills:

Strong organizational and multitasking abilities.

Excellent communication and negotiation skills.

Problem-solving skills to handle logistics and inventory challenges effectively.

Detail oriented

Excellency in English

Plus: Familiar with supply chain software (e.g., SAP, WMS)