Server

Job Details

Sea Trail Golf - Sunset Beach, NC

Description

East Coast Golf Management, Inc., is now hiring full time Servers at our Sea Trail Golf Resort managed location in Sunset Beach, NC!

As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within. When we see talent, we recognize it, and we build it.

Employees of ECGM enjoys the benefits of:

Complimentary employee meal during your shift (certain restrictions may apply).

20% discount on F&B excluding alcohol, tobacco, and food specials.

Cost +10% off all Golf Shop merchandise excluding sale items.

Complimentary Golf

Booking window after 2pm the day before requested tee time

Must be approved by the Head Golf Professional

Up to three complimentary guests

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, and more!

POSITION SUMMARY

The Server position will serve guests by providing courteous and efficient service that meets or exceeds the guest’s dining expectations.

ESSENTIAL FUNCTIONS

Supports a strong commitment to provide excellent guest service and ensures a pleasant and enjoyable dining experience for snack bar patrons.

Completes training requirements and follows service standards as trained.

Greet guests promptly and courteously.

Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.

Learn all menus and can communicate all food and beverage offerings.

Prepare guest orders as needed, to include sandwiches, hot dogs, etc.

Effectively uses suggestive selling techniques while taking guest orders.

Records and prepares food and beverage orders, enters orders into the computer system, and safely delivers orders to guests.

Monitors and addresses guest needs during meal.

Collects monies owed for food and beverages and properly performs all guest check accountability procedures.

Performs tip declaration activities

Performs daily cleaning activities, and all open and closing checklist items as may be appropriate with your assigned shift.

Performs food running and station set-up / break-down responsibilities as assigned.

Flexibility with work schedule and availability to meet business demands.

Performs any other duties, assignments and responsibilities as requested.

Follow all health department rules and regulations for food prep and sanitation requirements

Provide your own cash bank (suggested amount $100-$150 in change and small bills)

OTHER FUNCTIONS

The Server may also:

Perform other duties as required by management

Qualifications

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials:

High School education or equivalent experience

Local and state required license(s)

Experience:

Ability to calculate figures and make change

Knowledge of proper dining service procedures

Requirements:

Ability to communicate verbally with customers and other associates

Ability to write business correspondence as required

Maintain appearance, attire, and hygiene standards

Follow established sanitary practices of hand washing and handling of service ware

Ability to operate computerized Point of Sale register system

ECGM’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers’ needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one’s conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Accuracy: Ability to perform cleaning duties accurately and thoroughly.

Oral Communication: Ability to communicate effectively with others using the spoken English word.

Detail Oriented: Ability to pay attention to the minute details of every task.

Energy: Possesses the ability to work at a sustained pace and produces Quality work.

Organization: Possesses the trait of being organized or following a systematic method of performing each task.

Other Requirements

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

C

Reach Outward

C

Reach Above Shoulder

C

Climb

O

Crawl

O

Squat or Kneel

C

Bend

C

10 lbs. or less

C

11-20 lbs.

C

21-50 lbs.

O

51-100 lbs.

C

Over 100 lbs.

N

Push/Pull

12 lbs. or less

C

13-25 lbs.

C

26-40 lbs.

O

41-100 lbs.

N

WORK ENVIRONMENT

The Server works in a demanding environment with multiple interruptions. The position requires standing for extended periods.