Finance & Insurance (F&I) Manager

Job Description

Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Job Summary:

Shottenkirk Kia Fort Bend is seeking a dedicated and results-driven Finance Manager to join our dynamic team. As a Finance Manager, you will be responsible for overseeing and managing all financial activities related to the vehicle sales process. This includes structuring and presenting financing options, selling Ethos policies, and providing exceptional customer service. The ideal candidate will possess a strong work ethic, in-depth knowledge of menu selling techniques, and the ability to drive performance while maintaining compliance with all regulations.

Key Responsibilities:

Menu Selling: Utilize the menu selling process to present a variety of finance and lease options to customers, tailoring offerings based on individual needs.

Ethos Policies: Sell and educate customers about Ethos policies, ensuring they understand the benefits and coverage.

Customer Consultation: Work closely with customers to understand their financing needs, ensuring a smooth, transparent, and positive sales experience.

Loan & Lease Processing: Work with lending institutions to secure financing for customers, ensuring competitive rates and favorable terms.

Compliance: Maintain up-to-date knowledge of federal, state, and local regulations to ensure compliance in all financial transactions and paperwork.

Documentation: Ensure all required documentation is accurately completed and submitted in a timely manner, including credit applications, contracts, and disclosures.

Sales Support: Collaborate with the sales team to provide seamless integration between the sales and finance departments, ensuring maximum customer satisfaction and retention.

Performance Monitoring: Meet and exceed monthly finance goals while maintaining a high level of professionalism and integrity.

Customer Retention: Build lasting relationships with customers, following up on past sales, and offering continued support with future needs and services.

Qualifications:

Proven experience as a Finance Manager, F&I Manager, or in a similar finance-related role, preferably in the automotive industry.

Strong knowledge of menu selling techniques and a proven ability to close sales.

Familiarity with Ethos policies and the ability to effectively communicate their value strongly encouraged.

Exceptional communication, negotiation, and customer service skills.

Strong work ethic with a results-oriented approach.

Ability to work in a fast-paced, high-volume environment while maintaining attention to detail.

Excellent organizational skills and the ability to manage multiple tasks simultaneously.

Knowledge of financial products, services, and industry regulations.

High level of integrity and professionalism.

Ability to work flexible hours, including evenings and weekends.

Benefits:

Comprehensive benefits package (health, dental, vision, etc.).

Paid time off and holiday pay.

Employee discount on vehicle purchases and services.

Opportunity for growth within the organization.

How to Apply:

Interested candidates are encouraged to submit their resume along with a cover letter outlining their relevant experience. Shottenkirk Kia Fort Bend is an equal opportunity employer and values diversity in our team.

Full-time