Office Administrator

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Office Administrator

SUMMARY

The Office Administrator serves as a key member of the operations support team, providing comprehensive administrative, financial, human resources, and safety compliance support. This role ensures smooth day-to-day business operations by managing vendor relationships, processing invoices, coordinating employee engagement activities, assisting with HR processes, and supporting safety and compliance programs. The position requires discretion when handling sensitive and confidential information, strong organizational skills, and the ability to work cross-functionally with multiple departments.

Schedule: 8:30 AM - 5:00 PM, with flexibility to adjust depending on business needs. Must be willing to work overtime or weekends as required to meet operational demands.

RESPONSIBILITIES

Administrative & Financial Support

Process, code, and pay vendor invoices accurately and on time

Manage purchase orders and maintain vendor relationships for office and operational supplies

Reconcile expense reports and maintain accurate financial records

Coordinate scheduling for meetings, events, and vendor service calls Human Resources & Employee Engagement

Assist with onboarding and new hire orientation

Maintain confidential HR and employee records

Support employee engagement programs, recognition events, and internal communications

Coordinate training logistics and assist with policy rollouts Safety & Compliance

Schedule, track, and document safety training sessions

Assist in safety audits and maintain compliance records

Track and report incidents, corrective actions, and follow-up requirements

Support PPE, uniforms, and safety supply inventory management Operations Support

Serve as liaison between operations leadership and support functions

Track and maintain staffing, production, and operational reports

Assist in preparing and updating SOPs, training guides, and communication boards

Support operational project rollouts, technology updates, and process improvements

Follow up on maintenance requests and coordinate with service providers Additional Responsibilities

Perform all other duties as assigned to meet business needs Required Skills & Qualifications

3+ years of administrative, HR, or operations support experience (manufacturing, warehouse, or logistics environment preferred)

Strong organizational and multitasking skills with attention to detail

Ability to handle confidential and sensitive information with discretion

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with HRIS or ERP systems

Strong communication skills, both written and verbal

Ability to work independently and collaboratively in a fast-paced environment Education

High school diploma or equivalent required Preferred Qualifications

Bilingual in Spanish preferred, but not required

Experience supporting HR and safety compliance programs

Prior work in a multi-site or large-scale operations environment WHY JOIN US?

Work in an environment where safety is our first priority

The opportunity to build a career with a growing company

Medical, dental, and vision coverage for you and your family

Life and disability insurance

Wellness programs to support your family's well-being

A Retirement Savings Program with a company match

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.