Team Lead - Healthcare

Nature Of the Account: Healthcare

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule Restdays: US Business hours

Educational Requirement: Finished at least 2 years in college without back subject/s

Work Experience:

2+ years experience as Team Lead

Preferred Healthcare experience

Insurance background, claims processing, US benefits

Responsibilities:

Setting direction: A team leader helps define the team's objectives and ensures everyone understands their role in achieving them.

Planning and organizing: They create work plans, allocate resources, and establish timelines for projects.

Delegating tasks: A leader assigns tasks based on individual strengths and skills, ensuring a balanced workload.

Monitoring progress: They track the team's progress, identify potential roadblocks, and provide support to keep the team on track.