Job Description
Description
Patriot Enterprises will provide the Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families. The MFH Program Trainer develops, manages, and provides the training necessary to develop and maintain a high level of proficiency amongst the MFH staff. Trainers will assist with case transfers between components and from Casualty Mortuary Affairs Operations Division (CMAOD).
Duties and Responsibilities
The Program Trainer shall provide the following training to MFH State Coordinators:
New Hire Training Curriculum, shall include, but not limited to:
Program Policy / Guidance
Reporting Requirements
Database Use
Budget and Fiscal Management
Operational Measures
Production Development
Streamlining Techniques
Resource and Force Multiplier Development
Travel Policy & Requirements
Mandatory Training & Policies
Continuing Training, shall include, but not limited to:
Policies related to Annual Funding Guidance
Administrative Requirements
Operational Requirements
Report Changes
New Systems
Coordinate and conduct virtual MFH Annual Training events/conferences:
Develop a draft, agenda, training package and training evaluation forms and submit to the COR-RA for approval 45 days in advance of the virtual training event.
Submit an After-Action Report (AAR) to the COR-RA within 10 calendar days of the completion of the training event. The AAR shall summarize the details of the event, number of attendees, topics covered, summary of training evaluations, and any lessons learned or recommendations for future training events.
MFH Trainer Certification Course (Level 2): Coordinate and conduct Level 2 certification training course (minimum of 80 hours) for MFH personnel IAW MFH Handbook, page 37, (6-6b). This is a "train the trainer" course. Conduct 6 of these sessions annually, at locations coordinated with and approved by the COR-RA.
Regional Training. Additional Regional training events may be conducted virtually.
Education
High school diploma or equivalent
Minimum Qualifications
At least 3 years of relevant training experience in military funeral honors, information, assistance, outreach, referral, and follow-up services to Families and survivors from all service components
Possess a strong sense of mission, focus, knowledge, and resourcefulness related to MFH
Possess an understanding of the sensitive nature of MFH
Ability to effectively deliver remote based and in-person training
Ability to train MFH staff on the usage of the ARNG MFH database
Understand applicable Army, NGB, State NG, and IMCOM policies, regulations, guidance, SOPs, training, and resources
Understand ARNG organization and structure and military culture
Experience with Microsoft Office products
Self-starter and good time management skills
Ability to travel
S. citizenship required
Ability to pass extensive background investigation
Full-time