Global People (HR) Operations Associate m/w/d

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.

Are you passionate about helping people solve problems and love technology? Join our People (HR) team and fit right in with other individuals who share insatiable curiosity and dedication.

Working as part of the Global People Operations team, the Global People (HR) Operations Associate will play a key role in supporting global People programs and projects while ensuring compliance with employment laws and regulations. This small and agile team is responsible for a wide range of HR systems, administration, analysis, and employee support to Dolby’s global workforce (APAC, US or EMEA). You should have experience with European employment and localized business practices, particularly in Germany. You will be instrumental in ensuring spectacular employee and manager experiences.

What you’ll do:

Operational and Employee Support

Administer HR transactional processes such as requisition and position management, new hire, termination, job change, payroll input (including validation of the correctness of monthly payroll input files), benefits, and timekeeping

Collect feedback on global employee lifecycle events to continuously improve the experience

Maintain HR data and administer HR systems (e.g., SuccessFactors, ServiceNow, Replicon)

Utilize ServiceNow to support employee and manager inquiries on Tier 1 People related matters and how to navigate systems and processes at Dolby; escalating as appropriate

Participate in launching new HR programs/processes including process development, improvement, and testing

Prepare standard and non-standard employment documents (i.e.: letters, contracts, confirmations, etc.)

Develop and update knowledge articles in ServiceNow to proactively address employee inquires

Closely cooperate with other functions such as payroll, benefits, and legal in ensuring integrity of HR data

Actively participate in HR projects of moderate scope with guidance and timeframes

Ad hoc requests and support

Nuremberg On-Site & Works Council Support

Be the face of the People team in Germany by supporting people operations and the employee experience in our Nuremberg office

Manage paper employment documents and files and support the Digitization initiative to move these files online

Support Works Council requests and documentation with assistance; escalating as appropriate

Required Experience/Skills

Proficient in English, German, and Dutch languages, both written and verbal

Ability to maintain confidential information

Demonstrated ability to communicate with employees at all levels, both verbally and in writing

Ability to manage multiple priorities with great attention to detail

Collaborative mindset with a focus on teamwork, transparency, and open communication

Helpfulness and the ability to go above and beyond to deliver a great employee experience

Resourcefulness with problem-solving, identifying root causes, and proposing solutions

Proactive and always looking for ways to improve

Willing to learn and embrace technology in order to improve the employee experience and how we get our work done

Basic working knowledge of German labor laws and employment policies

Technical expertise in Microsoft Office, including Word, Excel and PowerPoint

At least one year of experience with HR administration or related

HRIS, payroll, timekeeping, and/or related enterprise software experience

Ability to work from the Dolby Nuremberg office at least three times a week

Nice to have:

Experience working with a multinational company

Experience with cloud-based HR systems (SuccessFactors ideal)

Knowledge of Belgium labor laws and employment policies

Proficient with digital collaboration tools, including HR case management and knowledge base software (ServiceNow ideal)

Dolby Hiring Entity:

Marienbergstrasse 98, 90411

Nuremberg

Germany