Trauma Response Team Member

Description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts. We are proud to be recognized as the 10th Best Employer in Massachusetts by the Boston Globe and to be a Certified Great Place to Work. Our mission is to help individuals, families, and communities achieve greater well-being through comprehensive behavioral health services.

About the Role

As a Trauma Response Team (TRT) Member, you will provide critical support to individuals, families, and communities following disasters or traumatic events. TRT Members deliver Psychological First Aid (PFA), Post-traumatic Stress Management (PTSM), and Self-Care Coping Groups to both community members and BHN staff. This is a unique opportunity to support resilience and recovery during moments when it's needed most.

What You'll Do

Respond to traumatic events on short notice, providing crisis support within established protocols.

Deliver Psychological First Aid to individuals, families, and community groups.

Facilitate Post-traumatic Stress Management Groups for those affected by disasters or critical incidents.

Lead Self-Care Coping Groups for BHN employees.

Educate communities about stress reactions, coping strategies, and emotional resilience.

Provide referrals, resource information, and assistance with services when appropriate.

Ensure confidentiality and uphold the human rights of those served. What You'll Bring

High School Diploma or GED required; prior human services experience preferred.

Authorization and recommendation from your current supervisor to join the Trauma Response Team.

Ability to respond effectively in crisis situations and work collaboratively with diverse populations.

Successful completion of Riverside Trauma Center training in PFA/PTSM (required before service).

Valid driver's license, reliable transportation, and ability to travel to community locations. Why Join BHN?

At BHN, you'll be part of a mission-driven, compassionate team making an immediate impact on individuals and communities in need. We offer:

Comprehensive training through the Riverside Trauma Center and ongoing skill development.

A supportive, collaborative environment where your contribution is valued.

The opportunity to provide meaningful care during critical moments of recovery. How to Apply