Administrator

Job Title: Software Engineer III (Atlassian Administrator)

Location: Bangalore,KT,India,

Shift: 09:00 AM - 06:00 PM

Client: A product base company

Skills: Atlassian Products on JIRA, Jira Service Desk, Confluence, Cloud Migration

Position: Atlassian Administrator

Job Duties:

Setting up and maintaining both on-prem and SaaS versions of Jira and Confluence.

Hands-on experience in planning and performing on-prem to SaaS cloud migrations.

Creating and customizing workflows, issue types, screens, and fields to meet specific business needs.

Managing user roles, permissions, and access

Monitoring system performance, identifying and resolving issues, and applying updates or patches.

Integrating Atlassian tools with other systems and services through APIs or app integrations

Creating and maintaining documentation for configurations, processes, and procedures, as well as providing user training and support.

Ensuring adherence to security policies, compliance standards, and best practices related to Atlassian tools.

Creating dashboards, filters, and reports to support data-driven decision-making.

Skills:

Proven experience with Jira, Confluence, and Bitbucket

Experience with designing and implementing custom workflows, issue types, and fields.

Experience managing user roles, permissions, and access to Atlassian tools.

Ability to diagnose and resolve issues with Atlassian tools and related integrations.

Strong communication skills to work with various teams and users, providing support and training.

Experience with scripting languages like Groovy and automation tools like ScriptRunner

Familiarity with Agile development practices, particularly Scrum and Kanban

Experience with cloud platforms like AWS or Azure is a plus.