QA Specialist

A healthcare facility is seeking a Quality Assurance Specialist to provide patient care coordination and administrative support, ensuring high-quality patient care across departments. This role involves building relationships with patients and families, supporting ongoing care, and assisting with compliance and quality improvement efforts.

Responsibilities Include:

Follow up promptly on newly referred patients, establish contact, and schedule appointments

Maintain patient and family engagement through proactive communication methods

Instruct, educate, and connect patients to healthcare services

Track and monitor patient progress, ensuring accurate and timely data entry

Follow up on diagnostic tests, referrals, and hospitalizations

Input and retrieve data in electronic health records and other databases

Provide QA support across departments as needed

Collaborate with the QA Director and comply with all regulatory and compliance standards

Other tasks as assigned by the QA Director

Ideal Qualifications:

Excellent interpersonal and communication skills, both verbal and written

Strong customer service orientation and patient-centered approach

High attention to detail with strong organizational skills

Proficiency in Microsoft Word, Excel, and electronic health record systems

Prior healthcare or administrative experience preferred

Additional Info:

This role is full-time and reports directly to the Director of Quality Assurance. Compliance with organizational standards and procedures is an essential part of performance.

This is an excellent opportunity for a detail-oriented and compassionate professional to join a mission-driven healthcare team and contribute to quality patient care.

Salary: $60k - $80k/Year

To apply, please send your resume to