QA Lab Supervisor

Job Description

Job Description: QA Supervisor

Position: QA Supervisor

Location: Indianapolis

Department: Quality Assurance

Reports To: QA Manager

About Us:

FFP is a leading company in the food & beverage industry, committed to delivering high-quality and innovative beverage products to our customers. With a strong focus on safety, quality, and customer satisfaction, we strive to set industry standards through our state-of-the-art facilities and dedicated team of professionals. We are currently seeking an experienced and dedicated QA Supervisor to join our Quality Assurance team in Indianapolis. This role is critical in overseeing the QA Floor Technicians and ensuring the safety and quality of our products.

Job Summary:

The QA Supervisor is responsible for supervising the quality assurance activities on the production floor, ensuring that all products meet established quality standards and regulatory requirements. This role involves overseeing QA Floor Technicians, conducting audits, managing documentation, and collaborating with various departments to maintain and improve quality systems.

Key Responsibilities:

Supervision: Oversee and manage QA/QC Floor Technicians, and QA micro lab technicians, providing guidance, training, and performance evaluations.

Quality Assurance Monitoring: Ensure compliance with quality standards by supervising in-process hourly checks and monitoring production processes.

Audits and Inspections: Conduct facility GMP audits to verify adherence to quality and regulatory standards. Identify areas for improvement and implement corrective actions.

Documentation Management: Maintain all 3rd party and regulatory documentation, including but not limited to SQF, Organic, and RFA. Oversee the verification and maintenance of QA documentation, ensuring accuracy and compliance with regulatory requirements.

Issue Resolution: Identify, investigate, and resolve quality issues promptly. Collaborate with production and QA teams to implement effective solutions.

Customer Complaint CAPAs: Conduct customer complaint Corrective and Preventive Actions (CAPAs), analyze root causes, implement corrective actions, and create detailed reports.

Equipment Calibration: Ensure routine calibration and maintenance of QA equipment to guarantee accurate and reliable quality checks.

Continuous Improvement: Support continuous improvement initiatives to enhance product quality, operational efficiency, and overall QA processes.

Training and Development: Provide ongoing training and support to QA Floor Technicians on quality assurance procedures, standards, and best practices.

Reporting: Prepare and present detailed reports on quality assurance activities, findings, and improvements to the QA Manager.

Compliance: Ensure all QA activities are conducted in compliance with company policies, industry standards, and regulatory requirements.

Qualifications:

Education: Bachelor’s degree in food science, Microbiology, Quality Assurance, or a related field.

Experience: Minimum of 3-5 years of experience in a quality assurance role within a manufacturing environment, preferably in the food or beverage industry. Prior supervisory experience is highly preferred.

Skills:

Strong leadership and supervisory skills.

Excellent attention to detail and organizational skills.

Ability to work independently and as part of a team.

Strong analytical and problem-solving abilities.

Excellent communication skills, both written and verbal.

Proficient in using quality assurance tools and equipment.

Proficient in using computer software for data entry, analysis, and report preparation.

Physical Requirements: Ability to stand for extended periods, perform repetitive tasks, and lift up to 25 pounds.

Working Conditions:

Environment: Production floor and office settings with exposure to manufacturing equipment and processes.

Schedule: Full-time position, with potential for shift work depending on production schedules.

Physical Requirements: Ability to stand for extended periods, perform repetitive tasks, and handle production equipment and materials safely.

Full-time