Service Manager

Job Description

Position: Service Manager for Two Addison Place – Pooler, GA

Role Overview

As a Service Manager for this community, you will help provide leadership for 326 apartment homes. You are the go-to person for all things service related, which involves coaching, scheduling, ordering, making decisions and meeting deadlines.

Competitive pay + $750/month rent discount for live-on (if desired) + bonuses + medical/dental/vision/401Kmatch + paid training + fun events

Most Important Responsibilities

Demonstrate leadership qualities and be willing to take ownership of all tasks related to maintenance and curb appeal.

Periodically inspects work performed by Service Team Members.

Oversee the make-ready process to prepare vacant apartments for move-ins.

Maintains inventory of maintenance materials and supplies.

Completes monthly preventive maintenance.

Take initiative to solve problems and manage expenses, supporting expense control programs.

Connect with the team daily to review scheduled tasks, service requests, make ready board and turn schedule.

Identify future budget needs including larger capital projects.

Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.

Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.

Strong attention to detail and follow-up to ensure quality of final work product.

Share your knowledge with the team to promote teambuilding.

Most Important Qualifications

Proven experience managing a team to achieve goals and objectives.

EPA and CPO required.

Technical skills should include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.

Experience with vendor management, scheduling, inspections, and service contracts.

Vehicle/truck, driver’s license, emergency on-call rotation, tools.

Customer service skills a must

Founded in 1965, we own and operate all of our assets and invest in the long-term value. Certified as a Top Workplace Nationally for the past several years in a row and Top Management Company Nationwide.

Full-time