Inside Sales Consultant

Job Description

Salary: $19.23 - $25.00 DOE

Job Title: Inside Sales Consultant (Entry Level)

Company: Creative Sign Company

Location: De Pere, WI

Summary

Creative Sign company is seeking a motivated and detail oriented Inside Sales Consultant to join our growing team in the sign industry. This is a fantastic opportunity for an individual looking to build a career in sales. In this role, you will assist in managing client projects, develop sales opportunities, and learn the ropes of the sign industry, from design to installation, all while receiving hands-on training and mentorship.

Key Responsibilities

Job Duties

Provide excellent customer service throughout the project lifecycle, ensuring client needs are met and expectations are exceeded.

Respond to customer inquiries and provide information about sign products, services, and pricing.

Follow up on inbound leads and outreach campaigns to convert prospects into customers.

Qualify leads and engage with potential customers to understand their needs and offer suitable products.

Assist in the creation of quotes, proposals, and product recommendations for clients.

Support the sales team in generating new leads and building relationships with prospective customers.

Follow up with customers to close sales and ensure customer satisfaction.

Assist in managing sign projects from initial inquiry to final installation, ensuring that all steps are completed on time and within budget.

Collaborate with internal teams (design, production, and installation) to ensure smooth project execution.

Review contracts and obtain permits as necessary.

Track project progress and provide updates to customers and team members.

Maintain accurate and organized records of sales, project milestones, customer interactions, and documentation.

Prepare and file project documentation such as contracts, change orders, and invoices.

Continuously learn about our product offerings, the sign industry, and sales best practices.

Participate in training sessions, meetings, and shadowing opportunities to gain knowledge and improve performance.

Culture & Communication

Contribute to a collaborative, positive and safe work environment emphasizing teamwork, respect and continuous improvement.

Possess Grit and not be afraid to tackle difficult projects and work through challenging requests.

Have a high level of customer service values, self-motivated and work independently and hold those around you accountable and to understand the daily responsibilities and commitments.

Be passionate about the work and possess intensity in doing the work.

Encourage comradery and constructive and positive communication between all team members across all departments to foster respect and appreciation for all roles across the entire Creative Sign team. Discourage workplace drama and gossip.

Honor commitments, meet deadlines, and consistently follow through on promises and do what you say you will do.

Qualifications

Education & Experience

Entry-level position no prior experience required, but an interest in sales, project management, or the sign industry is preferred.

A high school diploma or equivalent is required; a degree in Business, Marketing, or a related field is a plus.

Service or hospitality industry experience is a plus.

Qualifications

Skills

Strong communication and interpersonal skills.

Ability to multitask and manage multiple projects at once.

Highly organized, with attention to detail and strong time management skills.

Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software tools.

A positive, self-starter attitude with a willingness to learn and grow within the company.

Ability to work both independently and collaboratively in a team environment.

Why Join Creative Sign Company?

At Creative Sign Company, we are committed to providing innovative, high-quality signage solutions and fostering a collaborative work environment. As an Inside Sales Consultant, you will have the opportunity to contribute to the planning of custom signage projects and advance your career in the sign industry. We offer competitive compensation, outstanding benefits, schedule flexibility, and a family-focused atmosphere, providing you with the opportunity to grow professionally in a supportive environment.

Full-time