Application Support Level I (Night Shift)

Job Description

Radia has an exciting opportunity for an Application Support Level 1 to join our dynamic team!

Shift: This position is designated for the a rotating shift, two weeks 11:30 PM to 7:00 AM and two weeks 9:00 AM to 5:00 PM. However, during the initial training period of 6 to 12 months or longer, you will be required to work daytime hours.

The Application Support Level 1 primary responsibility is to provide first level support to Radia’s physicians and staff. This support includes technical evaluation, installation, configuration, repair, and maintenance of PC hardware and software. Support for MS Windows, MS Office and all desktop applications, including the Radia Application Suite. Assists members of IT department with day-to-day activities and special projects as assigned. This position will be located in Lynnwood, WA

Compensation:

Hourly salary range $22.91/hour to $32.99/hour. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.

Benefits:

2 Medical plans to choose from, dental, vision, life, and LTD

HSA and FSA available

A 401(k)-employer match, with a profit-sharing component

Up to 21 paid days off per year

8 paid holidays annually

Life and disability insurance

Free onsite parking

Learning opportunities through professional development programs

Educational Assistance

Service bonus

Discretionary annual performance-based bonus

Fully Competent:

Windows 10 and later

Installation and configuration

Central Management systems

Patch Management

User Support and Training

Office365

MS Teams

Commodity desktop hardware (preferred Dell)

Commodity printing systems

Desktop Imaging

SCCM

Preferred Knowledge of:

TCP/IP Networking Basics including VPNs

VoIP Phone Network Basics

E-mail through Exchange (IMAP)

Mobile Device Support (iOS and Android)

Simple Network Management Protocol (SNMP)

Microsoft Server 2016 and later

File Sharing

Print Services

Active Directory

Prior Experience:

Preferred two years’ experience supporting Windows and MS Office in a Windows Domain environment with a minimum of 40 systems.

Experience in support of healthcare in general, and radiology in specific, is preferred.

Desired certifications include CompTIA A+/Network+, Microsoft MCP/MCSA, or a combination of equivalent work experience and similar certifications.

A valid Washington State driver’s license and car insurance is required.

COVID REQUIREMENT:

To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire.

About Radia

Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDCORP

Full-time