Job Description
The Interconnection Specialist plays a crucial role in our operations, responsible for managing several different workflows for customers and Energy projects. This includes reaching key milestones through system activation and finalization, and registration of incentives and capture. The Specialist processes documentation, understands technical design criteria, and manages a pipeline of projects from creation to approval, all of which are vital to our success.
Within this role, the daily tasks include: following up on outstanding utility applications, responding to internal inquiries, updating project information, interacting with various internal and external groups, and performing other related tasks such as data entry, report generation, and process improvement suggestions to assist in moving projects to completion.
This role requires vigilant attention to detail, consistent application of initiative, and sound judgment to solve problems. The successful candidate is detail-oriented, has keen organizational skills, and can handle multiple work streams with speed and accuracy.
Responsibilities
Prepare, review, submit, and follow up on a high volume of documents such as utility applications, technical design plans, and project details for customers and their utility and incentive programs.
Analyze technical design plans and project details for job readiness for utility application, installation, or activation approvals.
Determine the correct paperwork per the product, utility, or other regulating organizations.
Daily input of appropriate notes for all utility tasks, manage project status updates, and generate necessary reports to complete assignments.
Phone and email communication with Tesla colleagues, customers, utility contacts, and incentive programs to ensure proper documentation is obtained or internal blockers are completed promptly, and requirements are understood and communicated
Suggest and participate in process improvements, including better software utilization and automation, creating application templates, critical reporting, and summarizing information for other departments.
Research - conduct phone inquiries and web research to analyze and document interconnection requirements and processes for various states and utilities.
Requirements
Bachelor's Degree or 1-3 years' experience in utility interconnection and process management, or technical data entry
Excellent attention to detail, organization, and problem-solving skills
Strong written and verbal communication skills, including customer service via multiple platforms
Flexibility and adaptability in a dynamic environment, with sound judgment on issue escalation
Reliable attendance is a must, and understanding the seasonality of time-off requests, which may be more restricted during peak project periods, is important as it relates to the nature of the business.
Proficiency in desktop applications (Adobe Acrobat, MS Office, MS Excel, Zoom or Google Meets, Basic graphics programs
Ability to maintain good relationships with external vendors/utilities and internal departments
The ability to take initiative and speak voice-to-voice to various contacts directly, in addition to email messaging, to expedite workflow.
Compensation and Benefits
Competitive pay
$1000 Sign-On bonus if hired within 14 days of this posting; paid out after 30 days of employment
Paid Time Off
Remote/Work-from-Home scheduling flexibilityCompany Description
Since 2013, Next Energy Solution, Inc. has established itself as a trusted name in the solar industry, successfully installing over 1,000 solar systems across five states. We are dedicated to providing simple, affordable solar energy solutions that empower everyone. As pioneers in the field, we assist homeowners, businesses, farms, and off-grid clients in achieving true energy independence. In addition to our comprehensive turnkey solar PV systems, Next Energy Solution offers innovative grid-tied backup battery systems—available with or without solar—and completely off-grid hybrid solar options. We also provide "Ready-To-Install" (RTI) systems that a qualified homeowner can easily set up. Our mission is to ensure our clients enjoy maximum savings, and we custom-design systems to align perfectly with their unique energy requirements.
Full-time
Hybrid remote