Assistant Vice President, Cluster Head, Consumer Banking Group

Job Purpose

To be responsible for the overall management of the Bank’s business & operations in the cluster (including branch level) in accordance specified guidelines, so as to ensure best of class client experience within acceptable level of risks.

To be the P&L owner for assets and liabilities in the respective cluster

Key Accountabilities

Responsibility for Cluster P&L, Serve as a pivotal member of the leadership team in formulating Bank goals & strategy (short term and long term) and translation of the same to business plan at a cluster and branch level

Develop and implement strategies and plans consistent with established goals in each product line and service in the cluster & ensure achievement of branch and cluster level Business Targets.

Collaborate with Product Teams, Operations Teams, Regional delivery teams, branches in developing operational plans for the cluster based on the overall targets and budgets for the region.

Regularly conducts detailed reviews of the Bank’s operations and takes appropriate decisions for reallocating resources and re-deciding priorities.

Recommend plan for setting up of new branches and ATMs in the region as per requirements

Job Duties & responsibilities

Drive implementation of marketing promotions and campaigns across all product propositions in the respective cluster

Manage deployment of manpower across the branches in the respective cluster

Ensure efficient operations in the cluster by establishing and monitoring adherence to operational policies and procedures.

Develop and ensure implementation of changes in policies and procedures to improve productivity and service levels. Ensure adherence to turnaround time in all banking processes in the cluster such as account opening, grievance handling etc.

Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.

Required Experience

12- 14 Years in Banking, NBFC

Education / Preferred Qualifications

Graduate/MBA

Core Competencies

Stakeholder Management skills

Business focus with a sales acumen

Excellent interpersonal and communication skills

Ability to build strong relationships with clients.

Ability to meet deadlines.

Knowledge about internal/external regulations.

Technical Competencies

Good Computer Knowledge

Work Relationship

Leadership traits

Effective communication between self and superior

Inter-personal skills & team player

Display of RED Attitude (Reliable, Easy to deal with & Dependable)

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

Ensure Customer Focus by Delighting Customers & Reduce Complaints

Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation

Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement

Maintain the Highest Standards of Honesty and Integrity

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Schedule: Full-time

Travel: