Service Manager Trainee

Job Description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

We're expanding fast and looking for emerging leaders who want to grow a business, lead teams, and drive results—even if they've never stepped foot in a repair shop. As a Service Manager Trainee, you'll run operations, manage people, and drive performance using data and systems—not tools. Think of it like running your own business: you'll lead a team, own the results, and continually improve how work gets done. This role is perfect for candidates who assimilate with high volume, fast paced environments that can walk into a new challenge, ask the right questions, and lead by example.

Predictable daytime schedule – 7:30 AM – 6 PM

$70 80 K base + uncapped monthly commission

Climate controlled, tech forward shops – tablets replace ticket printers

4 week paid automotive bootcamp – we teach the cars, you bring the people skills

Clear ladder: Trainee Service Advisor Shop Manager Multi Unit Leader

Perks & Benefits

Medical, Dental & Vision

401(k) with matching plans

PTO + Paid Holidays

$1,500 annual training stipend

What you'll do

Own the guest experience from first "Welcome in!" to five star Google review

Build fast, transparent digital estimates and explain Good/Better/Best options

Schedule work, dispatch jobs, and keep technicians busy & on time

Track KPIs daily—labor %, parts margin, CSI—and course correct in real time

Keep the front desk shining, the coffee fresh, and the vibe upbeat

What you'll bring

1+ year supervising 5+ teammates in restaurants, retail, or hospitality

Proven call it like you see it customer service and conflict resolution chops

Comfort juggling phones, POS screens, and face to face guests simultaneously

Valid driver's license & a hunger to learn the automotive side

Fast Track Training (Paid)

Week 1: Automotive 101 – vehicle systems & shop safety

Week 2: Service Flow – RO creation, parts sourcing, dispatch

Week 3: Sales Mastery – estimate building, value based presentation

Week 4: KPIs & Finance – labor mix, parts GP, warranty control

Graduate with a "Service Manager Trainee" badge and step straight into commission.

Full-time