Admission Clerk - CCH Clinic Magee - Full Time

Job Description

The Clinic Admission Clerk is responsible for answering the phones, making appointments, initial intake of patient information upon patient's arrival, verification of insurance and collection of appropriate fee for services received prior to patient departure.

Must be able to interact with the public in a professional manner. Basic computer skills required. Experience wit insurance verification process preferred

Good general health and stress coping ability required

Must be physically able to lift or move equipment and supplies necessary to perform duties in the department.

Vision sufficient to read patient records required

Hearing sufficient to interact with patients who may be unable to speak at a normal voice level required

Duties and Responsibilities

Demonstrates efficient use of electronic health record

Answers phone in a courteous and polite manner with appropriate tone

Answers patient questions with courtesy, respect and appropriate tone

Verifies insurance on every patient and collects appropriate fee for services

Maintains patient accounts by obtaining, recording and updating personal and financial information

Comforts patients by anticipating patients' anxieties and provides necessary support to find resolution

Manages waiting area (picking up trash, keeping order, etc.)

Manages cash drawer and daily balance reporting requirements

Attitude and performance is reflective of serving others

Full-time