Client Advisor - Panerai

Panerai Client Advisor

YOUR MISSION

As a dedicated member of the Rome team, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

You will actively uphold operational excellence in mastering the Panerai Selling Ceremony

You will demonstrate a strong sales mindset and identify business growth opportunities

You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio

You will support after-sales clients with helpful solutions in accordance with Maison procedures

You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS

With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship

With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives

With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation

With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market

Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.

HOW DO WE KEEP YOU SMILING?

You will be part of a dynamic Maison where your skills and talents will be recognized

You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”

You will work in a multicultural team and develop international experience

You will navigate with us on our sustainability journey

You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group

INTERVIEW PROCESS

1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Manager and Brand Manager