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Operations Analyst

Company:
HSBC
Location:
Sao Paulo, Brazil
Posted:
August 14, 2025
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Description:

**Description**

Support business lines to optimize the operational process of banking services and products, with the aim of offering the best service to customers, through the following activities:

* Perform banking operations services, such as current account opening and closing procedures, ensuring proper documentation and data accuracy.

* Activate clients onbanking products: Payments Solutions, FX, FI&Derivatives, Corporate Cards etc.

* Perform call backs with clients to authenticate the payment instructions and beneficiaries bank details, ensuring the security and accuracy of critical information.

* Control requests from Audit Companies to generate Confirmations Letters.

* Perform Product Fees set up according to Commercial Proposals and reporting it to Brazil Central Bank in a regular basis.

* Take part in projects to implement systems and processes that involve operational activities.

* Interaction with Bank internal areas, such as Operations, Compliance, Treasury, Product Managers, IT and other business support areas.

**Qualifications**

**Technical skills:**

* English – Intermediate to Advanced level

* Office Package (Excel – Advanced level)

* Bachelor’s degree in Business Administration or similar

**Expected behavioral skills:**

* Analytical

* Organized

* Good communication

* Teamwork skills

**Certification**

* PQO – CADASTRO (Ancord)

**Job Field:** Digital

**Primary Location:** South America-Brazil-Distrito Federal-Sao Paulo

**Req ID:** 0000LNOM

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