Job Description
Pawn Broker
Provide Steller Customer Service—Greet and assist all customers and answer questions
Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
Ensure the growth of the store by obtaining company, store, and individual goals
Execute pawn/buy for customers
Qualify the customer and determine the need
Inspect pawn/buy items for functionality and condition
Negotiate loan amounts based on fair market values and customer need
Obtain required documentation from customers
Explain the terms and conditions of pawn loans to customers
BIN pawned items in a timely and consistent manner
Execute loan payments from customers
Perform background checks regulated by NICS
Clean store and merchandise retail inventory
Competitively price and tag inventory
Retrieve, test, and clean defaulted pawns and buys
Perform daily inventory counts and security protocols to protect company assets
Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)
Attendance and punctuality
Must be able to communicate both verbally and in written form in the English language
Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
Must be able to stand and walk for a minimum of 7 hours per day
Must be able to sit for one hour per day
Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
Minimal exposure to adverse weather conditions
Exposure to cleaning agents
Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment
Occasional climbing on a ladder
Shifts will vary, but availability should be as follows:
Monday -Friday 8:30 am to 6:30 pm
Saturday 8:30 am to 5:30 pm
33-40 hours per week
Full-time