Treasury Service Associate I

Description/Distinguishing Features

Performs clerical tasks keeping financial accounts and records, and payments according to standardized accounting practices.

The work involves performance of account-keeping, cashiering, auditing, collecting, or related tasks. Most of the assignments are recurring in nature and employees are expected to use critical thinking in the performance of their duties. This class is bonded to make clerical actions legally effective; does related work as required.

Examples of Duties

Receives payments for municipal billings over the counter and by mail.

Counts and balances cash register daily receipts.

Accounts for money received.

Counts, sorts, and wraps money.

Issues receipts for payment of bills.

Completes customer contact and mailing address change requests.

Assists the public by verifying and checking records over the counter, by email, CRM, and phone.

Assists in balancing departmental financial records.

Operates calculator, personal computer, and other office machines.

Types letters and correspondences to customers as needed.

Assists with other duties in Treasury as needed.

Essential Qualifications

Some knowledge of clerical methods used in keeping fiscal accounts, records and of office terminology,

Knowledge of office procedures, routines, and equipment.

Typing skills and knowledge of business arithmetic needed.

Ability to accurately perform in a fast pace, high volume work environment, in some positions,

Ability to learn computerized record keeping and computerized software programs for data entry purposes.

Ability to establish and maintain effective working relationships with the general public and coworkers.

Ability to stand or sit for long periods of time and to lift up to 50 pounds is essential.

Basic knowledge of MS Word and Excel.

Acceptable Training and Experience

High School Diploma or GED required, supplemented by experience in typing, and bookkeeping.

Cash handling and customer services, clerical account-keeping experience, or any equivalent.

Combination of experience and training which provides the essential knowledge, skills, and abilities.Testing Requirements:

This position requires passing a typing test of 30 words per minute.

An in-house written test will also be provided for this position.

The City of Kalamazoo is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive organization where different perspectives and experiences are welcomed and encouraged. Studies have shown that women and people of color, are less likely to apply for jobs unless they meet all of the qualifications listed. The City of Kalamazoo is most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. This approach will give each current and potential employee the opportunity to learn, grow and contribute to the City of Kalamazoo.