Customer Product Data Specialist

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

What will you work on?

As a member of the Global Supply Chain Architecture Team, the Customer Product Data Analyst will be the primary owner of executing item setup and quoting requests globally to support customer ordering. This role will ensure consistency and accuracy in attribute requirements to support setup within the retailer/customer’s systems by working with Operations, Finance, Brand, and PD (Product Development) to determine and gather necessary data for item creation. They will execute the setup, maintenance, and drive improvement of data efficacy for item setup & quoting.

How will you create impact?

Your main responsibilities will be:

Act as the primary point of contact related to the day-to-day execution of Item Setup and Quoting related tasks

Work to answer questions, resolve data issues and provide analysis

Ensure item setup and quoting data integrity in key systems (Internal and external) as well as maintaining the processes to support the ongoing data quality

Adherence to SOPs for all item setup and quoting activities

Identify areas for data quality improvements and help to resolve data quality problems through the appropriate choice of error detection and correction

Ensure quality of item set up data in customer’s systems

Identify requirements for systematic execution of item sets and quoting globally

Execute synchronization of item sets and quoting across multiple systems (e.g., customer portal, Speed Quote, 1Worldsync etc.)

Participate in continuous improvement activities to improve the overall speed to market of new product launches within the Item Setup and Quoting processes

Escalate/communicate service issues to internal and external stakeholders on a timely basis

Research customer order discrepancies and performs data alignment with our retailer / customer systems customers

Cultivate and maintain positive relationships with customer and internal stakeholders

Participate in projects as assigned

How will you fit into the team?

Demonstrate an analytical and creative approach to resolving issues

Ability to multi-task and prioritize assignments, and adapt quickly to evolving business needs, whilst achieving high level of results

What are your skills and experience?

Bachelor’s degree in Supply Chain & Logistics or related discipline

Understanding of GS1 Global Standards

Knowledge of customer service and supply chain principles and practices

Min 2 - 3 yrs.+ CPG/Retail Experience preferred

Experience with a Tier 1 ERP system (SAP) required

Excel skills and knowledge of other MS Office applications (i.e., Word, PowerPoint, Visio, Access, etc.)

Candidate MUST have experience with Master Data; specifically, SAP material master experience

Must be customer focused with a strong understanding of the customer base

Strong communication skills

Proven project management skills

#LIHybrid #Spinmaster is hiring #SpinMasterBratislava #MasterData

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

Growth and Career Opportunities

Flexible Work Hours

Innovation, Collaboration and Fun

Comprehensive Benefits

Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

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