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Food Service Cafe Associate

Company:
Heinen's Grocery Store
Location:
Chagrin Falls, OH, 44022
Posted:
August 18, 2025
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Description:

Job Description

About the Role:

We are seeking a highly motivated and customer-oriented Food Service Cafe Associate to join our team in Chagrin Falls. In this role, you will be responsible for providing exceptional customer service to our patrons, preparing and serving food and beverages, and maintaining a clean and organized cafe environment. Your attention to detail and ability to work in a fast-paced environment will be essential to your success in this role. As a Food Service Cafe Associate, you will play a critical role in ensuring our customers have a positive experience at our cafe.

Minimum Qualifications:

High school diploma or equivalent

1+ years of experience in a customer service or food service role

Ability to work a flexible schedule, including weekends and holidays

Excellent communication and interpersonal skills

Ability to stand for extended periods of time and lift up to 25 pounds

Preferred Qualifications:

Experience working in a cafe or coffee shop environment

Barista certification

Knowledge of food safety and sanitation practices

Experience with cash handling and POS systems

Ability to work in a team environment

Responsibilities:

Greet customers and take their orders in a friendly and efficient manner

Prepare and serve food and beverages according to established recipes and procedures

Maintain a clean and organized cafe environment, including cleaning tables, counters, and equipment

Handle cash and credit card transactions accurately and efficiently

Assist with inventory management and restocking supplies as needed

Skills:

As a Food Service Cafe Associate, you will utilize your exceptional customer service skills to provide a positive experience for our patrons. Your attention to detail and ability to work in a fast-paced environment will be essential to your success in this role. You will also use your communication and interpersonal skills to interact with customers and team members. Additionally, your ability to handle cash and credit card transactions accurately and efficiently will be critical to the smooth operation of the cafe. Finally, your knowledge of food safety and sanitation practices will ensure that our customers receive high-quality food and beverages in a clean and safe environment.

Part-time

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