Job Title: Housekeeping Clerk
Salary/Shift: $24 - PM Shift
Status: Full Time
There are many great advantages to work in our Housekeeping department:
Free Hot Meal per shift
Non-smoking environment
Subsidized transportation
Flexible Schedules
Career Advancement
Beautiful, modern, fast paced work environment that you can take pride in
Vibrant brand NEW hotel!
Responsibilities
Throughout the day it will be required that the office clerk work with these and other responsibilities.
The team member will have to answer and at times transfer calls in the office from various areas including, guest rooms, other departments, outside lines, engineering
Team member will interact with guests and guest requests/complaints and other team members several different departments
Coordinates maintenance from the inspector and/or guests to engineering for repair. They will also coordinate completion of the maintenance issue.
Coordinate daily guest room cleaning from the office computer to the inspector.
Coordinate shampooing projects on the floors, butlers and senior attendants.
The team members will also work closely with the front desk and VIP on room rushes for VIP’s or groups.
Reporting any unusual situation to the housekeeping management
Other assignment given to them by the Director of Housekeeping
Qualifications
Ability to handle heavy workload (call volume)
Multi-tasking (phone volume, guest requests, radio traffic, team member’s requests, other departments requesting items and service)
Organized
Friendly phone voice
Reliability/dependable
Fast learner
Guest service skills
Bilingual preferred.
WHAT TO EXPECT
Be part of a cohesive team with opportunities to build a successful career.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence
Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Full Time Team Members (30+ hours) will enjoy the following benefits and perks:
Paid Time Off
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:
1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Team Member Hotel, Retail and Spa Discounts
Save your gas and mileage on your car! Check out these convenient casino bus routes at As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Full-Time