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Housekeeping Admin

Company:
Monarch Casino Black Hawk
Location:
Black Hawk, CO, 80422
Posted:
August 13, 2025
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Description:

Job Title: Housekeeping Clerk

Salary/Shift: $24 - PM Shift

Status: Full Time

There are many great advantages to work in our Housekeeping department:

Free Hot Meal per shift

Non-smoking environment

Subsidized transportation

Flexible Schedules

Career Advancement

Beautiful, modern, fast paced work environment that you can take pride in

Vibrant brand NEW hotel!

Responsibilities

Throughout the day it will be required that the office clerk work with these and other responsibilities.

The team member will have to answer and at times transfer calls in the office from various areas including, guest rooms, other departments, outside lines, engineering

Team member will interact with guests and guest requests/complaints and other team members several different departments

Coordinates maintenance from the inspector and/or guests to engineering for repair. They will also coordinate completion of the maintenance issue.

Coordinate daily guest room cleaning from the office computer to the inspector.

Coordinate shampooing projects on the floors, butlers and senior attendants.

The team members will also work closely with the front desk and VIP on room rushes for VIP’s or groups.

Reporting any unusual situation to the housekeeping management

Other assignment given to them by the Director of Housekeeping

Qualifications

Ability to handle heavy workload (call volume)

Multi-tasking (phone volume, guest requests, radio traffic, team member’s requests, other departments requesting items and service)

Organized

Friendly phone voice

Reliability/dependable

Fast learner

Guest service skills

Bilingual preferred.

WHAT TO EXPECT

Be part of a cohesive team with opportunities to build a successful career.

Have the opportunity to engage in diverse and challenging work.

Derive a sense of pride in work well done.

Be recognized for excellence

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

Paid Time Off

6 Observed Holidays and Holiday Pay

Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks

Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

80% Subsidized Bus Transportation Options

Free Covered Parking

Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)

Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions

Career Development and Advancement Programs

Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Full-Time

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