Part Manager/Service Advisor

The responsibilities of a Parts Manager/Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They need to restock and maintain parts inventory.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Manager/Service Advisor Compensation and Benefits:

Competitive Pay

1 week vacation after 1 year

3% match retirement plan

HSA

Parts Manager/Service Advisor Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Re-stock and maintain parts inventory

Parts Manager/Service Advisor Requirements:

Previous experience at a Ford dealership is a plus

Knowledge of automobile

Past experience as a service advisor or parts inventory is a plus

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Ability to learn new technology

Ability to lift 50 pounds

Ability to work in a fast-paced environment

Basic computer skills

Positive, friendly attitude

High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.