Senior Officer, Specialist, Real Estate Management, Technology And

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About CRESA (Corporate Real Estate Strategy & Administration)

CRESA is the custodian of DBS’s real estate assets through optimizing cost and footprint, while transforming spaces to drive a culture of work that focuses on collaboration, innovation and teamwork. We manage close to 5 million sq feet of space, from office spaces to more than 270 retail locations in Singapore and around the world.

We are a diverse team of corporate real estate professionals and related fields, and aim to use our combined expertise to lead the corporate real estate industry by being digitally-wired, using data to power our real estate decisions and operations, and obsessing ourselves with the customers’ job to be done.

For office spaces, our main goal is to find and build the right spaces to allow colleagues to collaborate and innovate; from building social hubs to activity-based working spaces, we lead in influencing the culture of the bank towards a 30,000-person start-up. For retail locations, we source and select the best sites, negotiate for the best lease terms, design and build the site to help achieve the best customer journey and experience. Above all, our team is also the guardian of the Bank’s environment, keeping the offices and retail locations at its best every day.

The portfolio in India comprises of approx. 600 properties over 1.3 million sft of space spread across the length and breadth of the Country

Essential Requirements

Job Purpose

Security Services Management, facilities management & health safety

Key Accountabilities

Real estate administration, premises asset management, facilities management including cafeteria and breakout areas, Record Management, Insurance, Mail room, company owned real estate, staff accommodation, safety and security, budgets, process, risk & control, workplace health, employee transport, cost management and control, vendor management

Job Duties & responsibilities

Responsible for CRESA deliverables across locations under him for managing Security Services contract

Collects and maintains database, MIS across his domain of work

Manages a team of vendors to deliver their best for CRESA

Coordinates with regional and branch level teams for CRESA deliverables, data collection and maintain database

Manages/ coordinates with long lasting partners to deliver services across the CRESA India portfolio

Supervising contracts and providers for services including security, parking, cleaning, catering and so on. supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security. ensuring that basic facilities, such as water and air conditioning, are well-maintained

Establishes & executes a repair and maintenance program and agree service level agreements with periodic reviews and improvemets

Ensures security and emergency preparedness procedures are implemented properly

Ensures that the facility is clean and maintained according to company policy and procedures.

Maintain the quality of work performed by self or the team and ensure that all tasks are performed correctly, efficiently, and effectively

Carry-out and documents regular facilities inspections

Supervise/ executes/ checks completed work by vendors and contractors

Plan/ execute/ supervise maintenance, mechanical, electrical, and facility design modifications

Communicates workplace safety precautions to employees

Caretaker of financial and physical resources of the facility management

Controls costs, maintains cost MISs and provides strategic cost management across the his domain

Allocates and manages space & ensuring that facilities meet government regulations and environmental, health and security standards

Travels to DBS locations across the country would be required

Practices basic requirements for local building regulations and health & safety including M&E regulations to ensure all legal and compliance requirements

Understands the Bank’s policy and provide a safe and sustainable built environment that addresses the needs of our employees

Practices and documents operational risks control, workplace health and safety measures

Manages sustainable workspace with a specific focus on energy efficiency resulting in a lower sustainable footprint for DBS and maintains database

Ensures the needs and demands of our growing and continually changing workforce and real estate strategy are met

Establishes and maintains excellent business relationships and partner with internal and external stakeholders following the highest professional standards

Understands a adapt/improvise over the processes and controls followed by CRESA in India and the Group

Assists the Senior Asset Manager in tasks assigned from time to time

KPI’s include

Maintain CLL and Dept budgets and deliver Strategic Cost Management (SCM) targets

Maintain all audits at minimum satisfactory rating

Maintain Zero Fatality Health & Safety Rating

Maintains agreed metrics of vendor partners

Employee Centered Facilities management is focused on Best in class employee facilities management to ensure the well being of all our employees in the office/branches

Asset enhancements and Property Mgt to maintain all leased and owned assets to deliver quality building amenities, M&E engineering, maintenance of employee technology tools and ATMs/retail branch network

Required Experience and Attitude

10 - 12 years of relevant experience

Experienced in all Real Estate matters including hand-on experiences in management of PAN India Security Services, facilities management and project services

Understands accounting services and principles

Excellent inter-personal and stakeholder management skills, and good communication, presentation and writing skills

A Leader & hands-on team player who is a self-starter, possesses a can-do attitude

Operations & Project management skills

Customer service orientation

Communication skills

Technical engineering skills

Problem solving & Decision making

Technology orientation

Education / Preferred Qualifications

BA, B.Com, BSC/ Hotel Management/Operations Management/Services Management

Technical Competencies

Physical Security, Facilities, Operations & Project Management

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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Schedule: Full-time

Travel: