Administrative Assistant

We are working closely alongside a Local Authority in Rhondda Cynon Taf to assist with the appointment of an Administrative Assistant, on a 2-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.21 - £15.95 per Hour

Summary:

We are seeking a proactive and organised Administrative Assistant to join our Business Support team. The role will provide high-quality administrative, reception, and telephony services to support the Highways and Streetcare Services teams. You will act as the first point of contact for both internal and external customers, ensuring that all enquiries, service requests, and complaints are handled efficiently and professionally.

Responsibilities:

Deliver excellent customer service through telephony, reception, and administrative support

Provide advice and information to customers, book requested services, and record complaints accurately.

Handle telephone enquiries in line with established procedures for each service area.

Maintain effective working relationships with council departments and external organisations.

Perform general administrative duties, including faxing, filing, photocopying, typing, mail handling, and data input.

Knowledge:

Knowledge of administration and customer service principles.

Experience Required:

Experience in data processing and data input.

Please note:

You should be available to work immediately or at a short notice.

You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1582402