Field Service Engineer - NC

Job Description

BWT Pharma & Biotech is the world-wide leading provider of clean utility systems for pharma & biotech. With an industry-leading spectrum of technologies and products, BWT is providing optimal solutions for all clean media applications such as Purified Water, Water for Injection (WFI) and Pure Steam. Manufacturing facilities in Europe, Asia and the United States provide prequalified and performance-tested equipment skids that meet the highest quality standards. All critical engineering and production stages, such as process and automation engineering, quality and project management, welding and assembly, FAT testing, site commissioning, SAT testing and aftersales support are part of the full package provided by BWT.

Job Description: Field Service Engineer

The successful candidate will be responsible for commissioning and service work on existing and new plants. The engineer will be working on a multitude of systems including the following technologies: Filtration, Ion Exchange, UV, RO, EDI, Ozone, WFI and Pure Steam. The engineer will be required to interface with end users and customers. Candidate must have excellent communication skills and have ability to deal with customers. Most importantly the candidate must enjoy the satisfaction of commissioning equipment and take pride in their work.

Job Description: Field Service Engineer

The successful candidate will be responsible for commissioning and service maintenance work on existing and new plants. The engineer will be working on a multitude of systems including the following technologies: Filtration, Ion Exchange, UV, Reverse Osmosis (RO), EDI, Ozone, WFI and Pure Steam. The engineer will be required to interface with end users and customers. Candidate must have excellent communication skills and ability to resolve issues on the spot. Most importantly the candidate must enjoy the satisfaction of maintaining equipment and take pride in their work.

Job Functions:

Perform preventative and corrective maintenance on water treatment equipment including electro-mechanical repairs along with replacements of parts.

Troubleshoot issues remotely over the phone and at the customer's site for both electrical and mechanical questions

Commission new systems at customer sites including completing detailed commissioning documentation and reporting.

Provide training of site personnel in the operation and maintenance of the equipment

Maintain internal documentation and submit external reports to customers

Ensure customer satisfaction by delivering professional and pro-active service at all times

Qualifications:

Vocational or associate’s degree

3-5 years’ experience in working with electro-mechanical equipment including pumps, valves, motors etc.

Experience with electrical / control panels, I/O, PLC’s and automation of plants including tuning control loops and programming of instrumentation

Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, and the ability to discuss

Water treatment industry experience

Proven ability to work remotely, independently without supervision and be customer-facing

Proficiency in computers and Windows software

Must enjoy providing customer satisfaction through a pro-active and committed response to customers

Must be willing to travel regionally covering the Northeast states, and occasionally throughout North America

Must have a valid driver’s license and clean driving record

Ability to work flexible hours, sometimes outside “normal business hours” and travel as required sometimes on short notice

Company Benefits

Paid Vacation, Sick and Bereavement Leave

100% Company Paid Dental and Vison Insurance

100% Company Paid STD and LTD Insurance

Medical Insurance

401K Match

Paid Family Medical Leave Insurance

100% Company paid for Life Insurance policy for employee

Accident and Life Insurance

Flexible Spending Accounts

Educational and Tuition Assistance Program

Company Description

For You and Planet Blue. We ensure hygiene, safety and health in people's day-to-day contact with water. We continuously pursue our research to develop innovative solutions, and work to further enhance our products. The successful candidate must be customer-orientated and personable, have the ability to handle multiple priorities in a fast-paced environment. This position will directly support the Company Controller.

Full-time