Area Manager

For over 45 years, JSI have developed a reputation of being one of Ohio’s premier janitorial providers, with over 950 professionals, we proudly serve the entire state of Ohio.

EMPLOYEE PERKS

Medical, Dental & Vision

Life Insurance covered by JSI

Great 401k match

Casual work atmosphere

Paid Time Off and Holidays

We are looking for an Area Manager to join our team! The ideal candidate will have experience in commercial cleaning, management, and have a track record of excellent customer service. This position is responsible for providing training and development for staff, ensuring the quality of work delivered to their accounts and maintaining labor budgets.

GENERAL RESPONSIBILITIES

Interacts frequently with clients and staff in a professional and responsive way, consistent with company policies, values, mission and objectives.

Ensures accuracy of timecards, checking, verifying, and submitting hours daily.

Executes company policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment and processes.

Helps complete deliverables in client’s agreement and statement of work to highest possible standards.

Maintain profitability of all accounts.

Develop and train their team to support company initiatives.

Assures that customer service is the #1 priority of all personnel.

Oversee quality control on all accounts.

Walk jobs to ensure quality standards.

Helps implementing standards and with starting up new accounts.

Performs quality assurance inspections to ensure all work has been completed in compliance with specific scope of work.

Oversees the hiring, disciplinary and review processes, and termination of all cleaners to provide a trained, service-oriented team.

Authorizes worked hours and PTO for direct reports.

Conduct training for all cleaners and supervisors to assure best practices are followed.

Assists Sales in the estimation of labor and material costs on jobs.

Maintains availability to respond 24/7 to Shift Supervisors, cleaners, customers, etc.

Supports all company programs and directives.

Other tasks or duties as assigned by the Operations Manager.

EXPERIENCE & SKILLS

5+ years of experience in Commercial Cleaning.

2 years of supervisory experience within account management.

Willingness to work a variable schedule to include day, evening, and night shifts.

Willingness to travel.

Valid driver's license

LEADERSHIP & DEVELOPMENT

Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPETENCIES

Strong, professional written and verbal communication skills.

Proactive and energetic personality.

Excellent planning, organizational, and time management skills with minimum supervision.

Ability to work against deadlines and handle multiple projects at once.

Ability to effectively interact with personnel at all organization levels.

Desire to contribute to the success of the Company.

Dedicated, hardworking and innovative

WORK ENVIRONMENT

This job operates within multiple work environments including office, manufacturing, schools, medical facilities, etc. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The ability to lift files, stand, bend, stoop, and walk is required. Requires ability to use a keyboard, monitor, and phone. Requires ability to communicate verbally with others.

This position requires individuals to be able to drive up to 90 minutes one-way. When offsite, this role requires extensive walking indoors and some outdoors.

Walking, bending, twisting, climbing, turning of head and torso, crawling, reaching, flexing the arms and legs, and stooping as necessary.

Lifting and carrying weights up to 50 pounds to include wearing of backpack vacuum for extended periods.

This position requires the ability to sit, stand, walk, push, pull, reach overhead, reach at or below shoulder level, use foot or leg controls, gross manipulation, stoop, crouch, kneel, climb ramps or stairs, climb ladders, utilize near and far visual activity, speak, and hear.

Noise Levels may be above average.

Becoming a team member offers you the chance to be part of a company culture that cares about its employees. We offer individualized training for each employee that comes on board and the opportunity to advance from within.

This position is currently accepting applications.